Contact information

Contact Us

We're here to help.

If you have questions about an order, shipping, returns, or our products, please don't hesitate to reach out. Our support team will get back to you as soon as possible.

Customer Support

📧 Email: shopvelnoraco@gmail.com

Response Time: 24–48 business hours

Before Contacting Us

To help us assist you faster, please include:

  • Your full name
  • Order number
  • Email address used during checkout
  • A brief description of your question or concern

Business Hours

Monday – Friday
9:00 AM – 5:00 PM (EST)

Saturday & Sunday
Closed

Frequently Asked Questions

For information regarding:

  • Shipping & Delivery
  • Returns & Refunds
  • Order Tracking
  • Product Information

Please review our policy pages located in the footer of our website.

Thank you for choosing Velnora. We appreciate your business and look forward to assisting you.